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We usually ship your order within 24 hours of payment, we need at least 10 to 15 days for special items such as scrimshaw, hand engraving... etc. Orders placed on Friday will usually ship on Monday. We do not ship on weekends or holidays.
Before making any purchase, please be certain that the item is legal for you to import into your country. We cannot be responsible for any items seized by customs. If customs returns the package to us, we will issue a refund of the purchase price of the item. Unfortunately we will not be able to refund any shipping costs.
Please be aware that we declare the correct item value on all customs declarations forms and that customs may or may not impose a duty or tax on any item that you import. This varies greatly by country. Please contact your customs office to ascertain what these additional costs will be prior to making your purchase.
We only ship through DHL Express and cannot accommodate orders to post office boxes or APO/FPO addresses. This is beyond our control and we apologize for this Inconvenience.